Concierge & Support Services

PERSONAL, DEPENDABLE, KNOWLEDGEABLE AND HELPFUL SUPPORT.

We Are Committed to Your Success!

Fast, reliable and practical product support matters to us as it does to you.
We deliver top quality service and believe that if our customers are successful,
then we are successful.

24/7/365 Support

Our team is dedicated to both quality and customer service. Our support services are available all year round to ensure no interruption in your business.

Live Help Desk

The SmartSearch concierge team is serious about providing fast, efficient help to our customers. On-going support is available to customers via phone, email and live help desk.

Ongoing User Training

SmartSearch training is designed to instill user confidence while maximizing software utilization and a strong return on your investment.

Video Learning Channel

Visit our user training video library for hands on support and how-to tutorials.

Please contact us to learn more about SmartSearch or to schedule a free demo.

SmartSearch Support Services

We know filling a position begins with you. Thoroughly understanding and supporting your needs lets you recruit the right way. Right away.

 

SmartSearch serves over 250,000 users and 25 million job seekers worldwide, every day. Our unmatched, in-house customer support team of recruiting business consultants and technologists are here to help, one-on-one.

 

Our Concierge Services keep you ahead of the technology curve:

 

  • Hassle-free Version Upgrades at no additional cost
  • Expert data conversion & custom programming available
  • Annual System Optimization Service
  • Built-in usage Wizard to support user adoption
  • Security Audits
  • Smart Practices webinars